Who we are
Safe Electric is a statutory regulatory scheme for electrical contractors and regulated electrical works. It provides assurance that electrical contractors are qualified and competent in working with electricity safely, and that the regulated works they have completed have been done in accordance with National Safety standards.
Safe Electric is operated by the Safe Energy Ireland, a member association, on behalf of the Commission for Regulation of Utilities (CRU), a public body.
How to contact us?
You can contact Safe Electric at:
|
Safe Electric PO Box 13560 Galway |
Phone : | (091) 480974 |
| Web : | https://safeelectric.ie |
Members of the public
If you contract one of our members to perform regulated electrical works they will issue a completion certificate to you and provide us with a copy of that certificate. The certificate includes your electricity meter number (MPRN), your address, and your name.
If you make a complaint to us about one of our members in relation to a regulated electrical works we will record your name, contact details and the substance of your complaint for us to investigate and decide on your complaint.
If a potential electrical hazard is identified at your premises, the electrical contractor will issue a potential hazard notice to you and provide us with a copy of the hazard notice including your contact details so we can ensure the hazard has been safely dealt with.
Our reason for holding your personal data
Your contact details are included on the Completion Certificate in accordance with Electricity Safety Supervisory Criteria Document issued by CRU to fulfil the requirements of the Electricity Regulation Act 1999 Section 9D, 18(b).
We retain contact information in relation to potential electrical hazards to facilitate inspection that the hazard has been safely dealt with as required by the Electricity Regulation Act 1999 Section 9EA.
We retain contact information for complaints by consent of the complainant. If the complainant does not wish to provide contact details, we are unable to progress their complaint. Where a complainant consents but then wishes to withdraw consent, we will abandon the complaint unless doing so interferes with the contractor’s fundamental right to defend their good name or where the complaint causes a potential electrical hazard to be identified.
Who we get your personal data from?
From an electrical contractor, who is a member of Safe Electric, that you have employed to do regulated electrical works.
From you, if you contact us with a query about Safe Electric, or you make a complaint about the quality of a regulated electrical work, performed by a member of Safe Electric
Who we provide your personal data to?
If you make a complaint, we will normally disclose your identity to the person you are making the complaint against. This is to ensure fairness in the process.
If a serious electrical hazard is identified, for your safety and the safety of other members of the public, we will use your electricity meter number to identify your premises to your electricity supplier to de-energise your premises until the hazard has been safely dealt with. We will also provide your contact details to the supplier so as they can contact you to try and minimise the disruption of being de-energised.
We will not disclose your personal data to anyone else without your consent, unless required to do so by law or court order.
How do we use your personal data?
We will use your contact details to organise an inspection of regulated electrical works carried out, to inform you of any steps you need to take to make your electrical installation safe, or to update you on the progress of your complaint.
We do not use your personal data for any other purpose.
How long do we hold your personal data for?
We will hold your personal data on completion certificates for a period of 7 years after the date of issue of the certificate.
Where a complaint is made, we retain your contact information for a period of 6 years after the complaint is finalised including any appeals or judicial reviews.
Where a potential hazard notice has been issued, we retain your contact information for a period of 10 years after the potential hazard has been remediated.
More information
Please click here for our Privacy Notice
