Here is a summary of how reports of illegal electrical work are handled by the Commission for Regulation of Utilities (CRU).

1. Please fill out the report using the online form. To help with our enquiries please provide as many details as you can, including your contact details so that we may contact you for further information if required. You can also submit the report anonymously should you wish to do so. All information received will be treated as strictly confidential.

2. The CRU will try to contact you, as necessary, to clarify details of your report within one week.

3. An inspector may carry out an investigation depending on the amount of evidence available which may lead to enforcement action against the unregistered electrical contractor.